Shipping Overview
We aim to get your order moving quickly and reliably—so you can enjoy your purchase without unnecessary waiting. Shipping is available to select countries, with clear timelines for order preparation and delivery. While we coordinate closely with trusted carriers, please note that final delivery times depend on your location, customs procedures, and carrier performance.
Processing Time
Once your order is confirmed, we typically prepare it for shipment within 3 to 7 business days. This includes quality checks, secure packaging, and handover to our logistics partners. Orders placed over weekends or public holidays begin processing on the next business day.
Domestic Delivery Estimates
For customers located in supported domestic regions, delivery usually occurs within 3–7 business days after dispatch. Transit time may vary depending on distance from our fulfillment center, local carrier capacity, and regional conditions such as weather or peak-season volume.
International Shipping
We ship internationally to a growing list of destinations, with estimated delivery windows of 14–30 days after dispatch. These are general estimates—not guarantees—and may be extended due to customs clearance, documentation review, port congestion, or other border-related processes beyond our control.
Shipping Costs
Shipping fees are calculated dynamically at checkout based on your location, package weight, dimensions, and selected service level. You’ll see the exact cost before completing your purchase—no hidden charges or surprise fees added later.
Customs, Duties & Taxes
VAT is collected at checkout for applicable regions, ensuring full transparency during purchase. For international orders outside those regions, import duties, customs fees, or local taxes may apply upon arrival—and are the responsibility of the recipient. These charges are determined by your country’s regulations and are not included in your order total.
Package Tracking
Yes—we provide real-time tracking for every eligible shipment. Once your order ships, you’ll receive tracking details through your order page. You can monitor progress, view carrier updates, and estimate arrival—all without needing to contact us first.
Delays & Unforeseen Circumstances
While we strive for consistent service, occasional delays can occur due to factors outside our direct influence: customs inspections, extreme weather, carrier network adjustments, or national holidays in origin or destination countries. We proactively monitor shipments and will notify you if significant changes arise.
Lost or Damaged Packages
If your package doesn’t arrive within the expected timeframe—or arrives visibly damaged—please reach out to us right away. We’ll investigate promptly using carrier records and work with you to resolve the issue, whether through replacement, refund, or coordinated follow-up with the logistics provider.
Delivery Address Guidelines
To ensure smooth delivery, please provide complete and accurate shipping information—including street address, city, postal code, and country—at checkout. At this time, we support only one shipping address per order. Corrections to an address must be requested before dispatch; once shipped, address changes cannot be accommodated by our team or carriers.
Contact Information
Have a question about your order or shipping status? You’re welcome to reach out through our online contact options. Visit https://www.flairpearl.com to connect with our support team. If you prefer speaking directly, our support line is also available for assistance.